Medvidi

Man, you won't believe how

Man, you won't believe how quickly Fiya sorted out my appointment. I needed to switch it up last minute, and she handled it like a pro. No fuss, no stress, just smooth sailing. Honestly, I don’t think I’ve ever had such fast and easy service before. Fiya, you’re a rockstar! Thanks a ton!

I faced a bad issue that made

I faced a bad issue that made me miss my appointment, but Mike Alpha from MEDVidi was very helpful, kind, quick, and supportive in getting it fixed right away, answering and taking care of it in just minutes! Since the start, I’ve had only good experiences with this company. I really suggest trying them out! Thanks Mike!

I am very very glad that Bella assisted me

I am very very glad that Bella assisted me with my forms today, she was really kind and patient with me, thanks a lot I appriciate her.

Ruby was a great assist.

Ruby was a great assist. I have been with them for 6 months, and whenever there's a problem - the MedVidi support team and doctors have been first-rate.

The team at EZCare Clinic has been very supportive and helpful.

The team at EZCare Clinic has been very supportive and helpful. 🙏💗 My severe anxiety and stress have improved quite a bit. Keep providing your valuable support to those who need it for mental health. 💗 Thank you!

Mia is really great.

Mia is really great. She speaks very well and always does a good job. Mia is quick to return calls and voicemails, and she always has answers to all questions. Thanks to Mia, Dr. Martinez, and the whole team.

Fiya did a good job with folowing up about

Fiya did a good job with folowing up about when my prescription would be called in. The only reason it's not 5 stars is because of the delay in calling it in, which is common with pharmacies needing to order it first. But that's not on Fiya. Still a good and helpful service.

My experience was pretty good.

My experience was pretty good. The only thing is, I wish the doctor would have spent more time talking with me about my treatment. This was my first visit, so I’m hoping that on a future visit, I'll get a bit more time to discuss things. All in all, it was a good experience.

The tech support staff were polite and let

The tech support staff were polite and let me explain my problem. We both used our computers to fix it. More people like him are needed. This review is honest and happened as normal.

I needed to call the online service to move

I needed to call the online service to move my appointment and I felt a bit anxious due to the language barrier. I spoke with Mickey, who was really helpful and patient, repeating things as needed. He even shared a laugh, which made the whole experience easier. Thanks, Mickey!

HORRIBLE COMPANY

Horrible company, stay away! Had a 6:30 appointment, logged in and provider was a no show. Called customer care while on hold and was told I would receive a text in a few minutes, it didn't happen. Called again 15 minutes later and told the same thing, and again received no text. I was # 1 in queue and it took over ten minutes both times for someone to answer. Finally, after waiting over an hour for a provider to show I called back to customer care and after 19 minutes I hung up because they never answered the phone. I have all the screen shots to prove this in case the company tries to jump in and say it didn't happen. Don't waste your time with this unprofessional company!!

Every time I've scheduled a visit

Every time I've scheduled a visit (monthly), something's gone wrong. Payment or ID issues, site glitches, appointments confirmed then canceled, forms not working, conflicting messages by text and email. Their only saving grace is my care provider. Her calming manner keeps me coming back.

I've been with Medvidi almost a year.

I've been with Medvidi almost a year. Mickey, your team member, was the most professional and caring. He handled my issue quickly, kept in touch every step of the way, and managed to calm me down. My phone overheated and shut down, so I couldn't turn it on until it cooled down. When I finally called, he dealt with it in 15 minutes, got me a new appointment for the next day, and fit me into the doctor's schedule somehow. Other representatives should learn from him because he not only was professional but also showed he cared about my well-being. All reps should strive to be more like Mickey. Than you

My experience with Medividi was good.

My healthcare provider knew a lot about mental health and took the time to thoroughly explain the pros and cons of my treatment plan. They listened attentively to my concerns and were very friendly, showing high levels of empathy throughout our session. They were also able to schedule a follow-up at the conclusion of the appointment.

I was bummed out when my meds

I was bummed out when my meds went missing, but when I hit up the team on their chat room, Mickey got back to me with instructions in no time. He bumped it up to the right folks. Thanks, Mickey!

I got an appointment within 24 hours

I got an appointment within 24 hours and got my meds, but it took 6 days. After reading so many bad reviews I was stressed the entire time. I had the appointment at 8 pm and the next day, my pharmacy still hadn’t received my prescription. I reached out to customer service and they advised that there is some internal policy that requires them to hold the prescription for 24 hours after the appointment which I found sketchy but whatever. Then after 3 days the pharmacy received the prescription but of course, because the prescriber was over 50 miles from me, the pharmacy flagged it and would not fill it until the spoke to the doctor. That added an additional 3 days but it was the weekend so whatever. They did respond to me every time I reached out, even though 75% of the time the answers were vague and unhelpful. The service is legit and that’s what matters. Now that I understand the process, I’ll definitely use them again in the future.

I feel much better now.

Ms. Georgia Dixon was really nice and made me feel comfortable. I'm grateful for finding a medical provider I can talk to from home. It's discreet and easy. I'll keep up with her each month. I might need a higher dosage and I trust she'll help. Thanks a lot MS. Georgia Dixon for understanding. You're a lifesaver. I feel much better now. I recommend their services.

quite helpful

In my opinion, MEDvidi has been quite helpful in taking care of my health for nearly a year. The doctor I see remains consistent, and setting up appointments is easy. At first, I had doubts, but the improvements in my health have been surprising.

This company is amazing

This company is amazing! As a traveler, it's hard to find new healthcare providers. MEDvidi solved that by offering healthcare that meets me where I am. So thankful! Smart service.

Fast, simple, handy, worked well

Fast, simple, handy, worked well. Talked to a doctor and they helped me. Really happy with what happened. Didn't have to go to the doctor's office. Doing it on my phone in the car was good. Simple.

The service is simple to use!

The service is simple to use! I'll definitely come back because there wasn't any waiting, and the doctor seemed to really listen to what I had to say. That's not something you see often nowadays.

Initially, I thought this might not be trustworthy.

Initially, I thought this might not be trustworthy. But after going through everything, I realized I was mistaken. This place is really helpful for those without insurance or who feel judged by regular doctors. The only trouble I faced was finding a pharmacy for my prescription. However, I discovered RX OUTREACH PHARMACY, where prices are low, and for a bit extra, they can mail your meds to you in two days. I didn't even know mailing meds was possible. They fill and mail almost any medication, which is great. I can't say enough good things about Medvidi and the online pharmacy. If anyone struggles to get their meds filled, which I'm sure many do, try this route. It's frustrating when pharmacies won't fill prescriptions from doctors more than 50 miles away. It's tough for recovered addicts like me, trying to live normally and needing psychotropic meds. But Medvidi, thank you for giving people like me a chance to live normally. You're a lifesaver. THANK YOU.

Big thanks to Dr. Ali and the team

Big thanks to Dr. Ali and the team at MEDvidi. Dr. Ali called me right on time for our appointment and really listened to what I had to say during the screening and assessment. It was my first time there, and he made sure I understood what was going to happen. My prescription was ready just 18 hours later! The follow-up texts felt real and were helpful. I'm really thankful and impressed. Thanks, MEDi.

The pharmacy eventually got the prescription

The pharmacy eventually got the prescription, but they can't proceed to fill it because the provider is out of the area. The pharmacist is struggling to contact the doctor's office, and despite my numerous calls and emails to customer support, there hasn't been any progress in having the doctor reach out to the pharmacy for script verification. The situation is quite exasperating.

I experienced satisfactory outcomes

I experienced satisfactory outcomes during my initial two engagements with Medvidi; however, the third appointment left much to be desired. Unfortunately, the scheduled session remained in the booking phase, and my attempts to contact them via phone or email have proven futile. This has resulted in a frustrating situation, with $160 seemingly gone without any resolution in sight.

This establishment is a nightmare. They

This establishment is a nightmare. They falsely present themselves as psychiatrists to prescribe medication, providing ineffective codes. Doctors constantly rotate, charging exorbitant sums to credit cards. Despite filing a police report, the harassment continues, and they pressure for appointments. Beware of this California-based company; it caters to those seeking prescriptions, abruptly cutting off access and insisting on costly rehab. Elizabeth Hagen's leadership is questionable. Google the company, and you'll uncover a multitude of issues. Steer clear and consult a licensed psychiatrist for genuine assistance. The persistent emails threaten closure if not responded to, adding to the frustration.

Returning to MEDvidi, I discovered

Returning to MEDvidi, I discovered reliable medical professionals providing ongoing support in evaluating and prescribing the necessary treatment.

Disheartening.

Disheartening. In the past seven months, I managed to fill only one prescription, despite paying out of pocket and consulting with three different MDs. The continuous stream of lies, unprofessional behavior, and language barriers is astonishing. Attempts to secure my medication involved more than 15 calls to pharmacies over three months, with no satisfactory results. Despite being aware of the medication's backorder, the lack of effort and empathy from the company is apparent. The gaslighting and rudeness further contribute to a disappointing overall experience.

Despite no longer needing a previously

Despite no longer needing a previously prescribed medication, the process to update my records has been cumbersome. The provider insists on unnecessary steps, like obtaining a letter from my original doctor. It feels like an unnecessary hurdle, causing delays in getting my necessary meds. While the care team has attempted to address the issue, there seems to be a lack of understanding. The situation is impacting my life, and I hope for a smoother process in the future.

It's important to approach any

It's important to approach any online healthcare service with caution, especially if there are concerns about the legitimacy of prescribing doctors or the support provided during the treatment process. It's recommended to consult with a licensed healthcare professional for appropriate guidance and support in managing health-related issues.