I ordered two pairs of ski pyjamas for
I ordered two pairs of ski pyjamas for a girls' weekend, counting on their guaranteed delivery dates. Unfortunately, they arrived late, dampening the excitement. Disappointed by the lower-than-expected quality, I sought a refund. However, the customer service offered alternatives—paying for shipping on a new size or a partial refund with the option to keep the items. Dissatisfied, I persistently requested a full refund, given the item's high cost. The process has been frustrating, and I may resort to involving PayPal for resolution.
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Antwort an Naomi Graham
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